Clarity
Intellectual property issues are rather complex. When dealing with patents not only legal aspect have to be considered, but also equally complex technical issues. Only few people are familiar with the legal and the technical terminology used in professional circles. Therefore, we strive to use clear language when communicating with our clients and to express the problems underlying the respective case in a comprehensible way.
Focus on results
We set a high value on focusing on results when handling a case entrusted to us. It is our aim to also take into account the business environment of our client when solving a case.
Safety
The safety of our client's IP rights is very important to us. Therefore, the four-eyes principle is applied to all procedures in our office, both, to formal procedures and to the substantial handling of cases. With particularly critical issues, such as the monitoring of deadlines and fee payments, there are multiple security mechanisms, the computer-assisted monitoring being backed up by manual monitoring procedures.
Confidentiality
We are aware that confidentiality and trust plays an important role in the relationship between clients and their patent attorney. It is a matter of course that we keep all information entrusted to us in confidence. Being patent attorneys we are bound to strict professional secrecy. As an example, we are allowed to refuse to give evidence as a witness before Civil Courts and Administrative Bodies, if our client's interest are affected.
Diligence
We undertake to conduct representations with due care and to diligently protect our client's interests. We are authorized to produce anything that we deem beneficial according to the law for representing our client and to use any means of prosecution and defense that do not contradict our mandate, our conscience and the law. |
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